Customer support
- support@lucktime.net
- Response time
- Within 1 business day
- Monday to Friday, US Pacific time, excluding US federal holidays.
Email us for help with a purchase, report, PDF delivery, refund request, or account access. Every message gets a personal reply within one business day. Please include the report type, approximate purchase time, and the email address associated with the order or account. Do not send payment-card numbers or other highly sensitive information by email.
LuckTime is operated under the DDNS business name by a California sole proprietor. We use the support address above for customer inquiries.
My Life Blueprint is free and focused reports are one-time digital purchases. See our Refund Policy for delivery and refund terms. For information about birth details and saved reports, see the Privacy Policy.